A Teachable App

Savvy

Problem

As of February 2018, 46% of U.S. adults are age 65 and over and own a smartphone. Although there is an increase of older adults using smartphones, they are unsure of how to use them or have trouble understanding their functionality - even for the most basic uses.

Solution

Provide step by step guidance for smartphone users 65 and over to help them understand how to use their devices.

pick size choose app make new message

Empathy Map

Thinks
Bothering, Mess up, Too much and Can;t Learn

Says
Have time, Busy, help and Mary & Joseph

Feels
Overwhelmed, Frustrated, Tired and Upset

Does
Wake late, Play games, cooks and calls

Feature Prioritization

Must | Easy & Forward

Should | Short & Some Color

Could | Sound & Questions

Won't | Login & Sign Up

Scenario Map

Phase
Wants to talk about a post they saw on Facebook

Doing
Trying to text their grandchild about the Facebook post

Thinks
I would call but they might be busy right now

Feeling
I'm frustrated this is the third time I've tried

Colors and Typography


Danube
#6E98D0


Apache
#DFBE6E


Cinnabar
#E24126

Tisa Pro Regular

ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
!@#$%&(),.::'"{}?/

Gibson Regular

ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
!@#$%&(),.::'"{}?/

Wireframing and Interfacing

Users will be able to view each step to perform specific actions within the app on the smartphone.

gray scale and ui switch flagged email screen gray scale and ui switch question screen gray scale and ui switch send icon screen